Subject Terms: Libraries -- User satisfaction -- United States -- Handbooks, manauls, etc. - YCBA Collections Search Search Results

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Subject Terms Libraries -- User satisfaction -- United States -- Handbooks, manauls, etc.

1. Identifying and analyzing user needs : a complete handbook and ready-to-use assessment workbook with disk / Lynn Westbrook.

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Creator:: Westbrook, Lynn
Date:: 2001
Physical Description:: xx, 307 p. ; 23 cm. + 1 computer disk ; 3 1/2 in.
Collection:: Reference Library